Frequently Asked Questions
See our frequently asked questions however if you have additional inquiries please fill out our contact form and we will get back to you!
Amenities
Q: What amenities are included in the community?
A: The community includes several recreational amenities, resident conveniences, and in‑home features. For a complete list of amenities included at The Brandt, see below:
- Three swimming pools
- Fitness center
- Resident clubhouse with coffee bar and WiFi
- Pet park
- Picnic areas and grilling stations
- Secure package lockers
- Assigned covered parking (additional fee)
- In-home washers and dryers
- Stainless steel appliances in select units
- Granite countertops in select units
Q: Is parking included? How does covered parking work?
A: Open parking is free for residents. Covered parking is available for an additional monthly fee and guarantees a reserved space. For full parking details, see below:
- Free open parking
- Covered parking available for $50–$65 per month
- Covered spaces provide a guaranteed spot
- Guest vehicles should be registered for overnight stays
Application
Q: What is the application process, how much are the fees, and what documents do I need?
A: You can apply online through the community website. Each applicant must provide required documents and pay the application fee. Approval is based on income, credit, background, and rental history. For a complete list of required documents and fees, see below:
- Proof of income (bank statements or pay stubs)
- Government-issued ID
- Proof of renters insurance with at least $100,000 liability coverage
- $50 application fee per adult
- $200 nonrefundable administration fee due at move‑in
- Security deposit typically $500–$1,500 depending on screening
- Deposit waiver option available at move-in
- $20 package locker setup fee
- $35 electric meter fee
- First month’s rent or prorated amount due at move‑in
Q: What are the income and credit requirements for approval?
A: Applicants must meet income requirements and pass credit, background, and rental history checks. For full qualification details, see below:
- Minimum income of 2.5× the monthly rent
- Credit and background check required
- Clean rental history required
- Offer letters accepted for new employment
- Guarantor allowed if needed
Q: Can I use a guarantor (co-signer)? What are their requirements?
A: Yes, guarantors may be used if the applicant does not meet income or credit criteria. For full guarantor requirements, see below:
- Must earn at least 6× the monthly rent
- Must have good credit
- Must provide income documentation and ID
- Must pay the application fee
Q: Is there support for international students or applicants without local rental history?
A: Yes, international applicants may apply using a guarantor or co‑applicant who meets qualifying standards. Certain documentation is required. For details, see below:
- Guarantor required if no U.S. rental or credit history
- Accepted documents: I‑20, visa, proof of funds
- Offer letters and first pay stubs accepted as income proof
Q: Can I pay my rent and deposits online?
A: After move‑in, rent can be paid through the resident portal using a bank account or credit card. Initial move‑in funds are typically paid via cashier's check. For full payment details, see below:
- Online rent payments available
- Credit card payments may include fees
- Move‑in costs typically paid by cashier’s check
Q: What is the security deposit, and are there alternatives?
A: The security deposit varies based on screening. As an alternative, residents can choose a monthly deposit waiver instead of paying the deposit upfront. For full details, see below:
- Security deposit: $500–$1,500
- Deposit waiver: $49/month for standard approval
- Deposit waiver: $79/month for conditional approval
- Deposit waivers are nonrefundable and do not cover damages
Policies
Q: How long can I hold an apartment after approval?
A: Approved applicants may place a hold on an apartment for a limited time. For complete holding guidelines, see below:
- Ready units can be held up to 2 weeks
- Units not yet available can be held until the chosen availability date
- Application fee is required to begin the hold
Q: Do you accept housing vouchers or Section 8?
A: No, The Brandt does not accept housing vouchers, Section 8, or similar programs.
Q: Are utilities included in the rent?
A: Utilities are not included in the base rent. Residents receive an itemized monthly bill from Conservice for water, sewer, and trash. Electricity must be set up independently. Additional monthly fees also apply. For a complete list of utility‑related charges, see below:
- Water, sewer, and trash billed by Conservice
- Electricity set up independently
- $25 monthly valet trash fee
- $9 Conservice service fee
- Internet available via Spectrum (billed separately)
Q: Are your apartments pet-friendly? What is your pet policy?
A: Yes, the community is pet‑friendly and permits up to two pets. For full pet policy details, see below:
- Up to two pets allowed
- $400 one‑time nonrefundable pet fee (covers up to two pets)
- $35/month pet rent for one pet; $45/month for two
- Breed restrictions may apply
- PetScreening.com profile required
- Aggressive animals are not permitted
Q: What are your lease term options? Do you offer short leases?
A: Lease terms range from 3 to 15 months. Shorter leases may have higher rent, and promotions are usually available only for 12‑month terms. For full lease details, see below:
- Lease terms from 3 to 15 months
- Shorter leases may have higher monthly rent
- Promotions typically apply to 12‑month leases
- Short‑term/corporate leases may be limited by floor plan
Q: Are there breed restrictions for pets?
A: Yes, The Brandt has breed restrictions, and aggressive breeds are not allowed. Contact the leasing team to verify your pet's eligibility.
Tours
Q: Can I schedule a tour? Do you offer virtual tours?
A: Yes, tours can be scheduled during office hours. Walk-ins are accommodated when possible. Virtual tours are not provided, but photos or videos of actual or similar units can be shared. Tour options include:
- Scheduled in‑person tours
- Walk‑ins when available
- Photos or video tours available upon request
- No live virtual tours
Q: Can I see specific floor plans or apartment units when I tour?
A: You may tour the actual unit if it is vacant and ready. If not, a model or similar floor plan will be shown. For touring guidelines, see below:
- Vacant units available for show
- Model or similar unit shown if the exact unit is not ready
- Occupied units cannot be toured
Apartment Features
Q: Are any apartments furnished?
A: No, apartments at The Brandt are not furnished. Residents provide their own furniture. Third‑party rental furniture companies can be recommended. Additional details include:
- No furnished units available
- Most homes include full-size appliances
- Referrals for temporary furniture rental available
Q: Do your apartments have elevators? Are all floors accessible?
A: The Brandt is a garden‑style community with buildings up to three stories. There are no elevators, and upper floors are accessible by stairs only. For accessibility details, see below:
- No elevators
- Upper floors accessible only by stairs
- Please get in touch with us if you require a first-floor home for mobility purposes